Estimated Length: 6 months 40 hours per week 

***LOCAL CANDIDATES ONLY (IN-PERSON INTERVIEW)

Consultant Qualifications

• Minimum of 3-5 years’ experience in Business Analyst role
• Detailed understanding of, and experience with, all ITIL processes
• Excellent oral and written communication skills
• Proficiency with Microsoft Office (Word, Excel Powerpoint)
• Familiarity with Microsoft Project version 2003 and higher
• Proficiency with Microsoft Visio for flow charts/process flows version 2003 and higher
• Excellent oral, written and presentation communications
• Excellent inter-personal skills including the ability to work with individuals at all levels of the organization
• Strong analytical and problem solving skills
• Ability to effectively prioritize and execute in a high-pressure environment.
• Ability to independently set priorities and meet deadlines in a fast paced environment; a self-starter

TECHNICAL REQUIREMENTS

Assist the PMO with overall Business and System Analysis for technology related initiatives.

• Perform analysis of business processes, business and system requirements and system design for the development and configuration of software applications that support the client's business requirements
• Employ structured modeling techniques and tools to describe business functions, processes, information and technology designs
• Define, design and author project business, functional and technical requirements
• Provides references for users by writing and maintaining user documentation; providing help desk support; training users
• Prepares technical reports by collecting, analyzing, and summarizing information and trends
• Develop and maintain technical and standard documentation for program development activity in a timely and high quality manner
• Maintains system protocols by writing and updating procedures
• Develop and maintain of system and functional test plans that adequately test the defined requirements and functions
• Document As-Is and To-Be process flows for existing and future systems
• Coordinate and facilitate meetings such as business process reviews, requirements, and various status reports

Adhere to a Standard Project Development Lifecycle approach

• Develop and support critical project documentation throughout the project lifecycle, from Initiation and Requirements stages through Design, Development, Test, Implementation and Closeout. This includes but is not limited to As-Is and To-Be process flows, Requirements Documentation, Test Plans, Implementation Plan, User Manuals, Training Materials, Transition Documentation, etc.
• Support integration testing, UAT, and implementation cutover testing
• Support transfer to Operations & Maintenance Groups and Change Management control processes

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