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ID Location Skills $$ Job Type Status
10789 Downtown Manhattan, NY 10004 Cloud Computing: MS Windows OS, Citrix/XenApp, Active Directory, Networking, MCDST (LOCAL 2pos) DOE Contract OPEN
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Subject=IIT Career Site/Resume for JobID=10789 (Cloud Computing: MS Windows OS, Citrix/XenApp, Active Directory, Networking, MCDST (LOCAL 2pos)) in Downtown Manhattan NY 10004 (NON)

Estimated Length: 30 months 40 hours per week 

***LOCAL CANDIDATES ONLY (IN-PERSON INTERVIEW)

Critical Key Requirements

  • Knowledge and expertise in following areas of Cloud Computing:
    • Advanced Microsoft Windows operating systems, Microsoft Windows 10 & Microsoft Office 2016 
    • Citrix and XenApp environments
    • Active Directory
    • Networking
    • PC/ Laptop/ Thin Client Support
    • Printing Support 
    • Imaging/ Deployment on a large scale
    • Citrix Support
    • Microsoft Certified Desktop Technician (MCDST) a Plus
  • Administration of:
    • Active Directory; account lockouts and Citrix Application Security Groups and external remote access
    • Citrix AppCenter; Troubleshooting connectivity, sessions and application issues
  • Ability to install, upgrade, support the client's authorized desktop applications and provide ongoing support for Desktop / Laptop and Thin Client devices in the client's environment.
  • Expertise in troubleshooting and resolving issues in enterprise Citrix environment, Including Web Interface, application enumeration and performance issues, Printing and provisioning issues, for internal users.
  • Ability to provide technical support and troubleshooting services to end-users who need assistance with their computer hardware or software.
  • Work with Windows 10 Program team, System and Network Administrators to install, upgrade, support and troubleshoot Desktop/ laptops and Thin Client devices with Windows 10/ Office 2016.
  • Good communication skills and the ability to effectively communicate solutions to both technical and non-technical staff. Must be able to work in a team environment. 
  • A customer-orientated approach with excellent communication and organizational skills. 
  • History of success working in fast-paced environment and ability to handle multiple concurrent initiatives

Responsibilities

  • Lead technician role in deploying Windows 10/ Office 2016 to all client agencies and all client locations (1,155 locations within NY City Transit, Long Island and Upstate New York, Connecticut, New Jersey)
  • Team lead for Building Windows 10 Desktops, Laptops, and Thin Client Devices.
  • Follow the client's defined process for builds
  • Configure & Install Enterprise applications
  • Configure & Install COTS applications
  • Configure & Install Peripheral devices
  • Provide Customer support as required
  • Lead a team of techs who will perform Thin Client and Citrix related troubleshooting and Support
  • Software Distribution using SCCM
  • Gathering information and implementing print queues for users
  • Microsoft Office 2013, 2016 Support
  • Network Troubleshooting
  • First level support of Firewall issues
  • First level support of Antivirus
  • Handle user data migration as needed
  • Coordinate with various IT departments
  • Attend regular project team meetings
  • Document and track issues
  • Document and track user deployments and sign-offs
  • Perform any additional project related activities as needed.
  • Perform any work associated with the client's other IT projects
 
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About IIT:

Founded in 1995, IIT is a leading provider of Workforce Solutions to Government and Fortune-1000 organizations. IIT is a winner of Inc-500 award. IIT's core services include:

  • Consulting for projects / IT Outsourcing
  • IT staffing (Contract / Temporary / Contingent / Consulting)
  • Custom Workforce Solutions
  • Recruitment Process Outsourcing (RPO)
  • Headquartered in New York, IIT has over 400 consultants deployed at Client Sites. Other IIT highlights include

  • Winner of Inc-500 award 2 consecutive years
  • Winner of Ernst & Young / USPAACC Fast-50 award 2 consecutive years
  • Winner of USPAACC Top-10 Award in the Northeast US
  • IBM Business Partner
  • Oracle Business Partner
  • Adobe Business Partner
  • NYSA Member - New York Staffing Association - Regional Affiliate of ASA / American Staffing Association
  • NYS MBE certified
  • Our Consultants love working for IIT

  • Competitive compensation
  • W2 or C2C
  • Biweekly Direct Deposit for W2 Consultants
  • Visa and Green Card sponsorship opportunities for qualified individuals
  • Local contact for you to meet and talk to anytime (not someone sitting overseas in a different time zone)
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    IIT is an Equal Opportunity Employer