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ID Location Skills $$ Job Type Status
11211 Downtown Manhattan, NY 10004 Digital Product Manager: UI UX Information Architecture, CMS, Public Web/Mobile Websites (LOCAL) DOE Contract OPEN
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Subject=IIT Career Site/Resume for JobID=11211 (Digital Product Manager: UI UX Information Architecture, CMS, Public Web/Mobile Websites (LOCAL)) in Downtown Manhattan NY 10004 (AMI)

Estimated Length: Open Ended 37.5 hours per week


Desired Requirements

  • College degree or equivalent experience.
  • 4-5+ years’ experience in a digital product or UX role.
  • Experience managing a CMS, iOS, or Android app is preferred.
  • Curiosity and passion. Interested in New York City Transit, our products, our industry, and always trying to learn more and make the client better.
  • Excellent interpersonal and written/verbal communication skills. Enjoys collaboration and working as part of a team. Able to build consensus and buy-in by effectively communicating strategic vision and value. Able to clearly and concisely communicate technical, operational, and business requirements.
  • Experience in service design is a plus.
  • Bias toward action and delivering value. Able to work through ambiguity to create focus and executable tasks.
  • Organized and able to manage many competing priorities simultaneously.
  • Experience with agile frameworks a plus.


  • Work with stakeholders in all client agencies to identify product opportunities; support the building, prioritizing, and executing of your team’s roadmap and backlog; communicate updates to key stakeholders.
  • If the product requires it, work with front line client employees to help understand their work processes. If needed, work with them to change those processes.
  • Collaborate with a cross-functional team (front- and back-end developers, as well as UX designers, project managers, QA, etc.) in delivering quality products while balancing user experience, technical capabilities, and business goals.
  • Evangelize for user testing and customer-centric design.
  • Keep projects and product development on a set timeline towards meeting agreed-upon milestones.
  • Be an internal subject-matter expert on relevant digital products and drive digital transformation.
  • Manage individual projects to successful completion.
  • Set and monitor product KPIs and provide recommendations based on results; monitor, measure, and report on the performance and impact of product enhancements.
  • Document product requirements with clear feature specifications, and draft end-user documentation.
  • Troubleshoot issues raised by users and stakeholders to help ensure their resolution. Document and prioritize bugs.
  • Negotiate and manage relationships with current and potential vendors.
  • Follow team’s agile tools and practices.
  • Stay apprised of industry trends and best practices
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About IIT:

Founded in 1995, IIT is a leading provider of Workforce Solutions to Government and Fortune-1000 organizations. IIT is a winner of Inc-500 award. IIT's core services include:

  • Consulting for projects / IT Outsourcing
  • IT staffing (Contract / Temporary / Contingent / Consulting)
  • Custom Workforce Solutions
  • Recruitment Process Outsourcing (RPO)
  • Headquartered in New York, IIT has over 400 consultants deployed at Client Sites. Other IIT highlights include

  • Winner of Inc-500 award 2 consecutive years
  • Winner of Ernst & Young / USPAACC Fast-50 award 2 consecutive years
  • Winner of USPAACC Top-10 Award in the Northeast US
  • IBM Business Partner
  • Oracle Business Partner
  • Adobe Business Partner
  • NYSA Member - New York Staffing Association - Regional Affiliate of ASA / American Staffing Association
  • NYS MBE certified
  • Our Consultants love working for IIT

  • Competitive compensation
  • W2 or C2C
  • Biweekly Direct Deposit for W2 Consultants
  • Visa and Green Card sponsorship opportunities for qualified individuals
  • Local contact for you to meet and talk to anytime (not someone sitting overseas in a different time zone)
  • Follow us on LinkedIn or Twitter or Facebook

    IIT is an Equal Opportunity Employer