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ID Location Skills $$ Job Type Status
11441 Downtown Manhattan, NY 10004 Change Manager: training plans, Schedule user testing, Roll out schedules,communications DOE Contract OPEN
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Subject=IIT Career Site/Resume for JobID=11441 (Change Manager: training plans, Schedule user testing, Roll out schedules,communications) in Downtown Manhattan NY 10004 (SJU)

Estimated Length: 24 months Monday to Friday, 9 to 5:30 (including 1-hour unpaid lunch break), Paid weekly hours per week 37.50 Hours.

QUALIFICATIONS EXPERIENCE & EDUCATION
• 4+ years of relevant work experience, preferably in change management, software training for non-technical staff, or related field
• Experience in software / web product rollout, especially in the content management space and/or website development.
• Communications or marketing experience.
• Experience working with both technical and business communities.
• Empathy and good creative problem-solving skills.
• A cursory understanding of technical concepts like APls, content management and web
applications.
 

RESPONSIBILITIES
• Plan and communicate user activities
o Schedule user testing and observe, documenting challenges and successes
o Communicate a schedule of development activities to the user groups
• Develop a training plan and rollout schedule
• Document user feedback, both successes ·and areas for product improvement
• Identify customer pain points and help to shape the communications product platform strategy.
• Act as our user liaison and provide support to our users during rollout and beyond.


DELIVERABLES 
1. Communications plan
2. Training plan
3. User training sessions
4. Roll out schedules
5. Issues and fixes log

 

PROJECT BACKGROUND

  • The Live Media Manager Platform will be developed and rolled out to all agency communications staff. Communications people who have done their work a certain way will be asked to do things differently.
  • This role is key to ensuring that users are involved in the software development process, excited by the new platform they are helping to create and ready and able to use the new content management tool/platform.
  • The platform will provide the ability for client staff to manage content on digital screens in our network, create and send sms/text messages, and email alerts and other communications.
  • This role will be responsible for developing communications plans and timelines, training plans and user training sessions, and roll out schedules and helping troubleshoot challenges for users along the way.

 

 
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About IIT:

Founded in 1995, IIT is a leading provider of Workforce Solutions to Government and Fortune-1000 organizations. IIT is a winner of Inc-500 award. IIT's core services include:

  • Consulting for projects / IT Outsourcing
  • IT staffing (Contract / Temporary / Contingent / Consulting)
  • Custom Workforce Solutions
  • Recruitment Process Outsourcing (RPO)
  • Headquartered in New York, IIT has over 400 consultants deployed at Client Sites. Other IIT highlights include

  • Winner of Inc-500 award 2 consecutive years
  • Winner of Ernst & Young / USPAACC Fast-50 award 2 consecutive years
  • Winner of USPAACC Top-10 Award in the Northeast US
  • IBM Business Partner
  • Oracle Business Partner
  • Adobe Business Partner
  • NYSA Member - New York Staffing Association - Regional Affiliate of ASA / American Staffing Association
  • NYS MBE certified
  • Our Consultants love working for IIT

  • Competitive compensation
  • W2 or C2C
  • Biweekly Direct Deposit for W2 Consultants
  • Visa and Green Card sponsorship opportunities for qualified individuals
  • Local contact for you to meet and talk to anytime (not someone sitting overseas in a different time zone)
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    IIT is an Equal Opportunity Employer