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ID Location Skills $$ Job Type Status
11508 Jamaica, NY 11435 Support Technician: HP Jet Admin, Apple OS, Cisco, TCP/IP, CAD, Networking, troubleshooting DOE Contract OPEN
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Subject=IIT Career Site/Resume for JobID=11508 (Support Technician: HP Jet Admin, Apple OS, Cisco, TCP/IP, CAD, Networking, troubleshooting) in Jamaica NY 11435 (AMI)

Estimated Length: 9 Months Work hours:40.00 Est. OT Hrs/Wk:2.00

Requirements

Candidate will install, update and maintain computer hardware and software on computer equipment supported by the Client. The position will provide Microsoft Windows and Apple OS support for the unit in the Technology Department assigned to troubleshoot and deploy computer equipment and software. The position will provide computer-related services and support to Clientusers, perform system administration tasks, perform hardware and software technical reviews and evaluations, coordinate project requirements with departments, and perform other duties as required. Candidate may be expected to work / report to any of Client's facilities depending on work assignments. Moving and lifting equipment will be required. Preferred specialized knowledge includes:

  • Proficient with computer hardware, Symbol handheld devices, printers, digital senders and peripherals.
  • Proficient with Microsoft Windows XP/7/8/Mobile 5desktop operating systems, Microsoft Office 2003/2007/2010, Microsoft Suite, Exchange/Outlook 2010/2013email, and HP Jet Admin.
  • Proficient with Apple Operating Systems.
  • Experience with Oracle client based applications.
  • Experience with Microsoft Windows Active Directory.
  • Experience with Cisco networking devices.
  • Experience with Ethernet cabling.
  • Familiar with networking protocols like TCP/IP and networking concepts.
  • Experience with CAD and technical drawing is desired.
  • Good interpersonal, strong oral and written communication skills.

Additional Skills and Information:

  • The technician’s responsibility includes building or configuring new hardware, installing and updating software. Knowledge and expertise in the following:
  • Microsoft Windows 10
  • Microsoft Office 2016
  • Basic Active Directory
  • Basic Networking
  • PC/ Laptop/ Thin Client Support
  • Printing Support
  • Deploying images on a large scale deployment.
  • Basic Citrix Support
  • Hands on installations and troubleshooting, upgrade, and support Client authorized desktop applications and provide post deployment support for Desktop / Laptop and Thin Client devices in the Client environment.
  • Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment
  • Provide technical support and troubleshooting services to end-users who need assistance with their computer hardware or software
 
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Founded in 1995, IIT is a leading provider of Workforce Solutions to Government and Fortune-1000 organizations. IIT is a winner of Inc-500 award. IIT's core services include:

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