IIT Inc. Home

IIT Jobs Data Bank-Job Detail

Submit Resume For This Job (via email)
Follow us on LinkedIn or Twitter or Facebook
Follow us on Facebook Follow us on LinkedIn
ID Location Skills $$ Job Type Status
11976 Old Westbury, NY 11568 Computer Support Specialists - Desktop Support DOE Contract OPEN
If you are unable to click on links above to submit resume, you may email your resume to

Subject=IIT Career Site/Resume for JobID=11976 (Computer Support Specialists - Desktop Support) in Old Westbury NY 11568 (AMI)

Estimated Length: 10 months


  • Support and trouble shoot Campus Card hardware/software, Point of Sale, PAX Terminals, Light Networking, Laundry Readers/Controllers for ASC and integrated partners. Also be on-call for card system interruptions.
  • Assist faculty, staff, and students with the installation and maintenance of desktop/laptop and related hardware/software. 
  • Install and operate computer lab equipment for academic, administrative, and students. 
  • Maintain, analyze, troubleshoot, and install Information technology systems, hardware and computer peripherals, including but not limited to networking equipment, point of sale devices, printers, mobile devices (laptops, iPhone, iPad, Android, etc.). 
  • Maintain computer desktop and laptop systems inventories and repair records. 
  • Process and track service desk repair and maintenance requests. Document failures of workstation, and peripheral equipment and resolutions. 
  • Assist in scheduling and overseeing service desk student employees. 
  • Troubleshoot alongside vendor technical support on enterprise solutions. 
  • Maintain contact with vendors through their ticketing system and phone support. 
  • Manage backups and system/network access of certain campus systems. 

 Required Qualifications:

  • Associate’s degree (may be substituted with additional related support experience) and two (2) years of full-time related support experience
  • Strong interpersonal skills and customer service orientation with excellent oral and written communication skills. 
  • Ability to coordinate, manage, and consult with persons from all levels to facilitate the use of computer technology in the classroom, office, computer labs, and other special purpose computing areas. 
  • Demonstrated technical troubleshooting skills and knowledge of computer technology. Ability to work both independently and collaboratively in a team environment. 
  • Experience with IT ticketing systems. 
  • Ability to work late afternoon/evening hours and occasional weekends as required by the College. 

Preferred Qualifications: 

  • Bachelor’s degree in computer science, or a related area, and (2) years of full-time related experience
  • Experience with E-card systems 
  • Experience working in higher education. 
  • Experience managing student support staff. 



Submit Resume For This Job (via email)
Don't See a Position Matching Your Skills?
Click here to Email / Register your resume and be notified of future job openings.
About IIT:

Founded in 1995, IIT is a leading provider of Workforce Solutions to Government and Fortune-1000 organizations. IIT is a winner of Inc-500 award. IIT's core services include:

  • Consulting for projects / IT Outsourcing
  • IT staffing (Contract / Temporary / Contingent / Consulting)
  • Custom Workforce Solutions
  • Recruitment Process Outsourcing (RPO)
  • Headquartered in New York, IIT has over 400 consultants deployed at Client Sites. Other IIT highlights include

  • Winner of Inc-500 award 2 consecutive years
  • Winner of Ernst & Young / USPAACC Fast-50 award 2 consecutive years
  • Winner of USPAACC Top-10 Award in the Northeast US
  • IBM Business Partner
  • Oracle Business Partner
  • Adobe Business Partner
  • NYSA Member - New York Staffing Association - Regional Affiliate of ASA / American Staffing Association
  • NYS MBE certified
  • Our Consultants love working for IIT

  • Competitive compensation
  • W2 or C2C
  • Biweekly Direct Deposit for W2 Consultants
  • Visa and Green Card sponsorship opportunities for qualified individuals
  • Local contact for you to meet and talk to anytime (not someone sitting overseas in a different time zone)
  • Follow us on LinkedIn or Twitter or Facebook

    IIT is an Equal Opportunity Employer