IIT Inc. Home

IIT Jobs Data Bank-Job Detail

Submit Resume For This Job (via email)
Follow us on LinkedIn or Twitter or Facebook
Follow us on Facebook Follow us on LinkedIn
ID Location Skills $$ Job Type Status
12045 Albany, NY 12206 Social Worker - LMSW, LCSW DOE Contract OPEN
If you are unable to click on links above to submit resume, you may email your resume to
306-MH2857@apply.maxhire.net    

Subject=IIT Career Site/Resume for JobID=12045 (Social Worker - LMSW, LCSW) in Albany NY 12206 (NON)

Estimated Length: 24 months M-F 7.5 hrs per day

Requirements

Minimum Qualifications: On or before the date of filing an application, the candidate must be licensed and currently registered by New York State as a Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) or must possess a Bachelor’s degree in Social Work and one year of post bachelor’s experience in Social Work.  In addition, the Candidate must have excellent telephone, listening and written communication skills; working knowledge of all Microsoft Office products and experience with complex data entry systems.

Preferred Qualifications:  Must have strong interpersonal, problem solving, decision-making and time management skills and the ability to communicate effectively with all internal and external stakeholders.  In addition, the ideal Candidate must have excellent writing and editing skills and be able to effectively interpret laws and regulations governing adult care and assisted living facilities in New York State.

Responsibilities: This incumbent will be responsible for receiving complaints against the clients Facilities and triaging them to the appropriate regional office, other client programs or state oversight agency as applicable.  Functions include:

  • Addressing the callers/complainants concerns without interruption, while remaining understanding, supportive and focused to ensure the caller has ample opportunity to review their concerns. 
  • Screen complaints to determine triage decision and finalize initial report within 1 hour of receipt. 
  • Contact complainants to obtain additional information if necessary;
  • Prepare and send correspondence to complainants regarding the disposition of their complaint(s). 
  • Respond to general inquiries regarding the complaint process;
  • Participate in process improvement activities including daily case review;
  • Assist with Management Reports;
  • Participate in training and continuing education activities.

Weekend/Holiday Requirements:

Staff person is expected, on select Saturday and Sunday/holiday, to perform the following activities:

  • Retrieve voice-mail messages;
  • Triage and record relevant information retrieved during weekend or holiday hours. 

 

 

 

 
Submit Resume For This Job (via email)
 
Don't See a Position Matching Your Skills?
Click here to Email / Register your resume and be notified of future job openings.
 
About IIT:

Founded in 1995, IIT is a leading provider of Workforce Solutions to Government and Fortune-1000 organizations. IIT is a winner of Inc-500 award. IIT's core services include:

  • Consulting for projects / IT Outsourcing
  • IT staffing (Contract / Temporary / Contingent / Consulting)
  • Custom Workforce Solutions
  • Recruitment Process Outsourcing (RPO)
  • Headquartered in New York, IIT has over 400 consultants deployed at Client Sites. Other IIT highlights include

  • Winner of Inc-500 award 2 consecutive years
  • Winner of Ernst & Young / USPAACC Fast-50 award 2 consecutive years
  • Winner of USPAACC Top-10 Award in the Northeast US
  • IBM Business Partner
  • Oracle Business Partner
  • Adobe Business Partner
  • NYSA Member - New York Staffing Association - Regional Affiliate of ASA / American Staffing Association
  • NYS MBE certified
  • Our Consultants love working for IIT

  • Competitive compensation
  • W2 or C2C
  • Biweekly Direct Deposit for W2 Consultants
  • Visa and Green Card sponsorship opportunities for qualified individuals
  • Local contact for you to meet and talk to anytime (not someone sitting overseas in a different time zone)
  • Follow us on LinkedIn or Twitter or Facebook

    IIT is an Equal Opportunity Employer