Estimated Length: 24 months Start time between 8:00 and 9:00 AM and End time between 4:00 PM and 5:00 PM

Requirements

Experience with personal computers, including experience using Microsoft Office applications (Word, Excel, Access, and Outlook); general office experience; proofreading skills and attention to detail; excellent communication skills, including telephone skills and customer service; ability to work independently and prioritize work load.

Job Description:

This position serves in the Bureau of Surveillance and Data Systems (BSDS) in the Division of Epidemiology. Duties include:

• Provide technical assistance to the Director, Statistical Unit, and staff;
• Answer the telephone, field questions from system users and/or refer callers to subject matter experts;
• Enter data into the Communicable Disease Electronic Surveillance System, including but not limited to all influenza cases and other vaccine preventable diseases (VPDs);
• Transfer laboratory information from the Electronic Communicable Laboratory Reporting System (ECLRS) to CDESS;
• Perform tasks associated with mailings or faxes to system users including registration forms or other informational materials;
• Support providers and school users looking to set up new accounts for use of the online New York State Immunization Information System (NYSIIS);
• Answer the telephone and perform searches in NYSIIS to locate individual’s immunization records. Process and send back records in a confidential manner.

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