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ID Location Skills $$ Job Type Status
12171 Downtown Manhattan, NY 10004 BUSINESS PROCESS ANALYST: SOP, Business Process Modelling, MS Visio, SME, BPMN, (2pos) DOE Contract OPEN
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Subject=IIT Career Site/Resume for JobID=12171 (BUSINESS PROCESS ANALYST: SOP, Business Process Modelling, MS Visio, SME, BPMN, (2pos)) in Downtown Manhattan NY 10004 (AMI)

Estimated Length: 12 months Avg. 35 hours per week based on SME availability for meetings and other requirements


  • Proficiency with ARIS preferred
  • Proficiency with MS Visio required
  • Business process mapping using BPMN standard of Client
  • Strong analytical skills
  • Strong proficiency in business writing
  • Excellent documentation abilities


(A brief description of the nature and objective of the project)

The EAM Program Management Office is seeking two temporary consultants to perform business process modelling and business analysis and assist on the upcoming transformation related business process re-engineering efforts that will be taking place across all agencies impacted by the Transformation scope of work within the Client.  This will assist in creating business process models for all impacted agencies & at Client HQ (NYCT, Railroads, B&T) that have significant gaps in in their information requirements including business processes, operating procedures, storyboards, etc.  within Procurement, Legal, Human Resources, Finance, Engineering, as well as capital construction & development.  This information is required meet the critical business process re-engineering task that will look to streamline, centralize & improve the effectiveness of key functions of work across the Client.  The resources will also develop specifications and operational procedure documentation in compliance with Client Standards and procedures, using the standard BPMN modeling method.


  • Perform creation of business processes, model requirements and detail with Client specific division SMEs during workshops.
  • Discover and develop business process models with Client specific division SMEs to document (as-is) and/or Future State process models in BPMN modelling notation.
  • Create and Produce Standard Operational Procedures for various division specific processes
  • Create and Produce system flow documentation for various division specific processes
  • Perform detailed review of process models and organizational charts prior to review in alignment with project requirements.
  • Facilitate remediation of modeling issues/procedure documentation with SMEs.

Risks (required by Client Risk Management)

  • Describe the type of work consultant: Desk work only
  • Whether any work will be performed within 50 feet of track right-of-way (yes or no) NO
  • Whether the work may involve areas with environmental risks (lead, asbestos) -- substantial or minimal (yes or no). NO


  • Documents detailing:
    • Business Process Flows: Using ARIS[1]: Preferred/ MS Visio: Required
    • Standard Operating procedures
    • System Flow documentation
    • Organizational Charts as per individual process.
    • Produce Status/Progress Reports

All source files will be provided to the Client.


  • Preferred minimum of 7 years’ experience in Business Process Modelling (& management) with ARIS using ARIS Designer/Architect is preferred. (A description document of ARIS will be attached along with this document)
  • Preferred minimum 7 years’ experience in Business Process Modelling (& management) with MS Visio is required.
  • Excellent oral, written, presentation, and communication skills
  • Proficiency with Microsoft Office 2013 (Word, Excel, PowerPoint)
  • Proficiency with Microsoft SharePoint version 2010 or higher
  • Familiarity with Microsoft Project version 2010 or higher
  • Excellent inter-personal skills including the ability to work with individuals at all levels of the organization
  • Strong analytical and problem solving skills
  • Ability to effectively prioritize and execute in a high-pressure environment
  • Ability to independently set priorities and meet deadlines in a fast paced environment; a self-starter
  • Familiarity with creating Standard Operating Procedures (SOP’s) and documenting key process requirements and can produce sample work upon request to the Client



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Founded in 1995, IIT is a leading provider of Workforce Solutions to Government and Fortune-1000 organizations. IIT is a winner of Inc-500 award. IIT's core services include:

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