Estimated Length: 24 months 8:30am - 4:30pm

Requirements

We are looking someone who is energetic, quick thinking, has strong people and customer service skills and the ability to multi-task. This person will help our office in many areas, including customer claims, phone calls, POS and merchandise room inventory and stocking, application processing, and filing and general office duties. The ability to lift and stock items up to 25 pounds is recommended. Depending on this person's qualifications, he or she may also assist the marketing specialist with creating signage for promos and events and the set-up and tear down of such. With the current vacancies in the Buffalo Office, there may be other duties this person could assist us with that are currently being shared among the current staff.

Answers to questions:

Q.1: Is the position new or is there an incumbent currently?
A.1: There is an incumbent for this position. The program manager will consider all qualified candidates.
Q.2: What’s the highest education requirement for this role?
A.2: High School Degree or higher is preferred.
Q.3: Is there a desired industry background and/or minimal years of experience?
A.3: At least three years of front line/in-person customer service is preferred.
Q.4: Considering Covid-19, will the selected candidate be allowed to work from home or will s/he must work on-site?
A.4: This position must report in person. However, the customer service center is currently closed and the position has been put on hold temporarily. The current temp is not currently reporting to work at this time. Therefore, start date for this position is subject to change.
Q.5: If remote work is allowed, will equipment be provided?
A.5: N/A
Q.6: How does Gaming anticipate interviews will be conducted?
A.6: The program manager will receive all submitted responses and will review and interview as they deem appropriate. Interviews may be conducted in-person, via video-chat or over-the-phone, at the program manager’s discretion.

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