IIT Jobs Database - Computer Support Specialists Job Opening in Troy NY

	IIT Jobs Data Bank-Job Detail
Submit Resume For This Job (via email)
Follow us on LinkedIn or Twitter or Facebook

ID	Location	Skills	$$	Job Type	Status
13746	Troy, NY 12180	Computer Support Specialists	DOE	Contract	OPEN
If you are unable to click on links above to submit resume, you may email your resume to *jobs@iit-inc.com* *Subject=*IIT Career Site/Resume for JobID=13746 (Computer Support Specialists) in Troy NY 12180 (SAN)
Estimated Length: 12 months 40 Hours/Week Requirements Candidates must possess strong phone communication and customer service skills. Job duties include phone support for users statewide using remote tools (if necessary) to offer one-on-one assistance. The goal of this help desk is to provide same day problem resolution. Any unresolved problems are routed via Help Desk Ticketing Software to the appropriate team for resolution. • Provide courteous level 1 and Level 2 end user support. • Provide a proficient working knowledge of Windows operating systems 10 in a Windows Active Directory environment. • Troubleshoot software, laptop, printer and other PC related problems. • Provide end user support for Microsoft Office 2016/O365 • Document calls in the AG’s ticket tracking system. Refer unresolved issues to the appropriate second and third level groups for resolution. • Follow up and document solutions for tickets sent to second and third level for resolution. • Assist in creating User documentation. • Assist in testing and documentation of new hardware and software packages. • Perform other duties as assigned.

Submit Resume For This Job (via email)

Don't See a Position Matching Your Skills? Click here to Email / Register your resume and be notified of future job openings.

About IIT:
Founded in 1995, IIT is a leading provider of Workforce Solutions to Government and Fortune-1000 organizations. IIT is a winner of Inc-500 award. IIT's core services include: Consulting for projects / IT Outsourcing IT staffing (Contract / Temporary / Contingent / Consulting) Custom Workforce Solutions Recruitment Process Outsourcing (RPO) Headquartered in New York, IIT has over 400 consultants deployed at Client Sites. Other IIT highlights include Winner of Inc-500 award 2 consecutive years Winner of Ernst & Young / USPAACC Fast-50 award 2 consecutive years Winner of USPAACC Top-10 Award in the Northeast US IBM Business Partner Oracle Business Partner Adobe Business Partner NYSA Member - New York Staffing Association - Regional Affiliate of ASA / American Staffing Association NYS MBE certified Our Consultants love working for IIT Competitive compensation W2 or C2C Biweekly Direct Deposit for W2 Consultants Visa and Green Card sponsorship opportunities for qualified individuals Local contact for you to meet and talk to anytime (not someone sitting overseas in a different time zone) Follow us on LinkedIn or Twitter or Facebook IIT is an Equal Opportunity Employer