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ID | Location | Skills | $$ | Job Type | Status |
13860 | Albany, NY 12255 | Customer Service | DOE | Contract | OPEN |
If you are unable to click on links above to submit resume, you may email your resume to
jobs@iit-inc.com Subject=IIT Career Site/Resume for JobID=13860 (Customer Service) in Albany NY 12255 (SAN) |
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Estimated Length: 5 months M-F 9:00am-5:00pm 7.5 Hours Mandatory Requirements 1) Makes outbound calls to customers with scheduled appointment times to answer in depth/level 2 telephone inquiries from schools, parents and students daily using a PC and financial aid resources to obtain data. A detailed knowledge of the Client processing systems as well as in-depth knowledge of the various Federal Financial Aid Programs, the Tuition Assistance Program (TAP), other Grants and Scholarship programs. Navigates between several program systems, mainframe sessions, databases, and web screens efficiently to provide information effectively. Have knowledge of the FAFSA (Free Application for Federal Student Aid). |
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Founded in 1995, IIT is a leading provider of Workforce Solutions to Government and Fortune-1000 organizations. IIT is a winner of Inc-500 award. IIT's core services include: Headquartered in New York, IIT has over 400 consultants deployed at Client Sites. Other IIT highlights include Our Consultants love working for IIT Follow us on LinkedIn or Twitter or Facebook IIT is an Equal Opportunity Employer |