Estimated Length: 12 Months Work hours:37.50 Est. OT Hrs/Wk:
Requirements
IT Marketplace & Asset Lifecycle Planning and Support Program Development
**PLEASE NOTE THIS IS NOT AN APPLCIATION DEVELOPER ROLE
The selected candidate will assist and support the team responsible for the life-cycle management of technology and operational assets (including mobile) throughout the Client agencies. This includes managing the administration of IT inventory, asset management lifecycle, developing customer technology marketplace, streamline process, developing service catalogue, technical service contracts, fulfillment and recovery. The position will help to maintain and improve IT purchasing standards and procedures, as well as follows the market technology trends.
Job Description:
The consultant will assist with the following functions and deliverables:
• Develop & Manage IT Marketplace catalogue services
• Develop Agile methodologies to support a product-based IT organization
• ServiceNow Asset Tracking and Backorder Tracking
• Establish Asset tracking and monitoring protocols
• Ensure asset tracking through real-time update of asset status, ownership, maintenance and ‘fitness for use’
• Ensure all devices are in the ServiceNow System and that the data in that system is current and accurate
• Identify Asset Risks
• End to end asset lifecycle
• Asset Performance
• Contract management
• Vendor Performance and SLA delivery
• Establish asset onboarding and offboarding workflows
• Provisioning of assets based on Client policies and procedures
• Track financial information around assets
• Facilitate Software Audits
• Ensure Asset Systems are Integrated
• Embrace Asset Management Standards
• Asset marketplace included but not limited to, end-user assets: mobile, laptop/desktop, accessories, user-end software’s provisioning
• Also includes: Infrastructure Telecommunications Commodities: Circuits, Landlines, Routers, etc.
The successful candidate will help ensure that asset management best practices and standards such as ISO 55000 Asset Management Standard and Asset Management as a Service are researched, tailored and adopted by the Client to keep abreast of industry trends.
REQUIREMENTS:
• A bachelor’s degree in a technical or business management discipline
• A depth of experience and expertise in some or all of the following asset management practices:
• IT commodity, services, assets
• Policy and Strategy Development
• Asset Inventory Architecture, Information Management, and Maintenance Systems
• Risk Analyses and Management
• Asset Investment Planning, Decision Making and Management
• Maintenance Management
• Levels of service and performance framework development
• Management Systems Development, Review, and Auditing
• Business Change Management/Business Process Improvement
• Experience with ServiceNow
• Experience in project management related to infrastructure asset management
• Experience working together with diverse teams including engineers, operations and maintenance staff, planners, and managers
• Aptitude to apply your knowledge across any infrastructure including transportation, support, mobile, and facilities
• A thorough understanding of at least one, and awareness of other, international standards for asset management practices including ISO 55000, PAS 55, AMBC, or IIMM
• Excellent written and spoken English and presentation skills
• Experience in asset management application training is an asset
Additional Skills and Information:
Asset Management Best Practice
Experience with ServiceNow
Marketplace and Asset Lifecycle
Commodity management
Asset planning and tracking
Policy and Strategy Development
Asset Inventory Architecture, Information Management, and Maintenance Systems
Risk Analysis and Management
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