Estimated Length: 24 months Mon.-Fri. 

Requirements

Division of Quality Improvement, Program Certification

1. Monitors visits and work activities for all agencies in BPC's Upstate South coverage area in DQI's electronic Survey Log.
2. Produce reports as needed for overdue or expired items from the Survey Log.
3. Prepares recertification paperwork for ICFs on a monthly basis.
4. Monitors OFPC electronic mailbox for all OFPC visit activity including printing and distributing information to SCAs as necessary and uploading and saving documents electronically.
5. Monitor changes to Board of Directors for all agencies in BPC's Upstate North and South areas to update DQI's new DQIA database.
6. Maintains hard copy files for all Upstate BPC programs including pending, completed and purging activities. 
7. Provides back up to the Program Aide and Secretary 1 as needed.
8. Provide assistance to SCAs as needed.
9. Monitors incoming phone calls and directs same as appropriate.
10. Provides phone coverage for staff during breaks and lunch.
11. Monitors the location of all office staff on a daily basis via data entry in BPC Schenectady's Call-in Log.
12. ICF procedures - includes processing of all ICF documents, letters, etc. as well as data entry in DOH's ASPEN database.
13. Other projects/duties as requested.

Person Centered Supports, Employment & Meaningful Activities - Jasmines position

BASIC DUTIES AND ILLUSTRATIVE TASKS

1. Track applications for the Employment Training Program (ETP).
2. Send emails to ETP Supervisors when applications are received.
3. File paperwork by individual programs.
4. Prepare name tents and collect supplies to hand out at meeting. Assist with the annual ETP statewide supervisors meeting.

Additional qualifications include the following:

1. Strong organizational and analytical skills.
2. Proficiency with Microsoft Outlook, Word and Excel.
3. Knowledge of, and experience with, Client services and programs

Office of Investigations and Internal Affairs VERA'S POSITION

BASIC DUTIES AND ILLUSTRATIVE TASKS

1. Screen and direct incoming calls

2. Assist with scanning and uploading documents and reports into the VCPR and IAMS

3. Provide support to, and interact with investigators

4. Work with PDF documents and files, scanning and emailing

5. Edit documents for grammar and content

6. Upload activity log data to spreadsheets

7. Scheduling interviews and interrogations

8. Follow-up on assigned projects with limited oversight 

9. Any other administrative support activities which support the office and staff in field stations throughout the region

SKILL SET NEEDED

1. Ability to maintain confidentiality in highly sensitive work

2. Ability to work independently and ask for direction when necessary

3. Ability to work cooperatively with colleagues

4. Ability to multi-task

5. Computer literacy

6. Ability to learn new computer programs quickly with appropriate assistance and support

7. Working knowledge of Excel, Power Point, and Word

8. Working knowledge of Outlook

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