Estimated Length: 12 months

Average 35 hours per week (plus 1 unpaid hour for lunch) based on SME availability for meetings and other requirements

(HYBRID – 50 - 60% of work on site - 5 or 6 days in the office every two weeks)

Critical Key requirements

• Strong/advanced capabilities in creating and implementing Change Management strategies
• Experience in planning events, recognition programs, etc
• Proficiency developing written communications, i.e. newsletters, stakeholder communications, project announcements, communications for digital media, etc
• Experience designing visually appealing communications
• Great collaborator and works well with people at different levels of the organization
• Willingness to work in the office or occasionally work on site at an agency

RESPONSIBILITIES
a. Support the MTA OCM enterprise level initiatives lead by the Dept. Dir OCM
b. Lead the creation, planning and execution the enterprise EAM rewards and recognition activates/events
c. Supporting enterprise communication efforts and lead some new communication efforts both internally and externally
d. Work with agency EAM leads to assess OCM communication and project support needs, create related plans and provide phased support
e. Monitor implementation process and execute surveys

QUALIFICATIONS EXPERIENCE & EDUCATION
• Preferred minimum of 7 years’ experience in Organizational Change Management
• Advanced Proficiency in developing communications plans and related collateral (i.e. newsletters, program announcements, content for digital mediums, etc.
• Proficiency in designing communications collateral for (i.e. newsletters, program announcements, content for digital mediums, websites, etc.
• Experience with planning stakeholder engagements/events
• Experience developing rewards and recognition programs and events
• Excellent oral, written, presentation, and communication skills
• Ability to multitasking and manage multiple projects
• Excellent inter-personal skills including the ability to work with individuals at all levels of the organization
• Strong analytical and problem-solving skills
• Ability to effectively prioritize and execute in a high-pressure environment
• Ability to independently set priorities and meet deadlines in a fast-paced environment, a self-starter
• Willingness to take direction from internal OCM Leads
• Flexible in approach and adaptable to an imperfect environment that is sometimes resistant to change
Microsoft Skills
• Proficiency with Microsoft Office 2013 (Word, Excel, PowerPoint)
• Proficiency with Microsoft SharePoint version 2010 or higher
• Familiarity with Microsoft Project version 2010 or higher

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