IIT Jobs Database - Paralegals and Legal Assistants (2 POS) Job Opening in Albany NY

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ID	Location	Skills	$$	Job Type	Status
16221	Albany, NY 12257	Paralegals and Legal Assistants (2 POS)	DOE	Contract	OPEN
If you are unable to click on links above to submit resume, you may email your resume to *jobs@iit-inc.com* *Subject=*IIT Career Site/Resume for JobID=16221 (Paralegals and Legal Assistants (2 POS)) in Albany NY 12257 (SAN)
Estimated Length: 12 months M-F; 9am - 5pm Requirements Job Duties: • Responsible for handling a variety of consumer financial services complaints in a timely and effective manner. This includes reviewing the financial institution’s response to the complaint, writing a brief synopsis of the dispute, and sending the consumer the appropriate letter to close the case. • Respond to phone inquiries and written inquiries from consumers regarding their complaint or general issues they may have with a financial services company. • Inform consumers of complaint filing procedures or refer them to another government agency, if appropriate. • Code incoming new consumer complaints and send out the proper initial letters. • Identify cases requiring prioritization and refer them to a supervisor for assignment. • For new financial services respondents not already in our system, research the entity’s Client license status, applicable government regulator, and obtain the institution’s contact information to handle the complaint. • Work collegially and collaboratively as a team in support of handling and resolving consumer financial services complaints. • Other duties as assigned Qualifications: Minimum of one year of experience working as a paralegal

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