Estimated Length: 23 months Monday - Friday 9am - 5pm

Requirements

Additional Skill Level, Experience or Other Requirements

Experience Required:

• 2 years of relative work experience as detailed under the skills and responsibility section of the posting.

Skills Required:

• Excellent organizational, written, and verbal communication skills.
• Strong interpersonal skills.
• Ability to use office machines including multiphone line, copier, fax/scanner.
• Ability to handle a high volume of work in a fast-paced office environment and to meet deadlines.
• Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, Excel, Teams, SharePoint).
• Ability to work independently and as part of a team, prioritize workloads, multi-task, flexible and complete assignments within short timeframes.

Responsibilities:

The Administrative Assistant will provide office and administrative support for staff of the Bureau of Early Intervention’s Provider Approval, Due Process and Monitoring Unit. Responsibilities will include:

• Provides daily phone coverage for the Provider Approval, Due Process, and Monitoring Unit (PAU) phone line and triages questions to appropriate PAU or BEI staff/units.
• Monitors the unit’s shared electronic mail log and accurately triages questions to appropriate PAU or BEI staff/units.
• Scans and uploads documents
• Tracks PAU documents, emails, requests, etc.
• Assists with initial screening and tracking of individual applications.
• Formats and types a variety of documents for PAU staff and reviews documents for accuracy. 
• Creates and mail letters to early intervention providers each month.
• Utilizes the State Data System to research, data enter, and review provider documentation.
• Communicates with approved providers and applicants.
• Other duties as assigned.

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