Estimated Length: 3 months Monday - Friday/9:00 AM - 5:00 PM

Requirements

Client recently took over responsibility for the transcripts of ASA College. The volume of transcript requests is impacting the ability of our administrative staff to keep up with work related to the office’s core functions. Additionally, we expect an increase in transcript requests over the summer as former ASA students seek fall admission at other institutions. Furthermore, our office is undergoing an annual “IRP Reconciliation” process, which involves a significant amount of administrative work. A temp will help alleviate some of these pressures while we continue to try to backfill a vacant administrative position.The job duties are as follows:
 
• Answer office phones and review voice mail messages to direct callers to the appropriate Client employee.
• Process transcript requests, including entering the request into the transcript log, locating and saving the requested transcript, drafting the transmittal email or letter, and emailing or mailing the transcript.
• Archive transcript requests and responses, including located transcript.
• Answer email and phone messages about transcript requests, including directing inquiries to the appropriate pages of the Client website.
• Assist in sorting, responding to, directing and archiving other emails in office mailboxes. 
• Assist in other duties related to the IRP reconciliation, including data entry and checking automatically processed information for accuracy and completion.
• Other duties as assigned.

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