Estimated Length: 24 months M-F 9:00am - 5:00pm

Work hours are 8 hours per day, Monday - Friday between 9:00am and 5:00pm with a half-hour unpaid lunch break, totaling 7.5 paid work hours per day and 37.5 paid work hours per week. 

Requirements

General Duties:
The Hospital and Diagnostic & Treatment Centers Program is responsible for regulation of health care facilities to ensure quality of care, environmental safety, and emergency preparedness, among others. The program also investigates and responds to complaints. The successful candidate will assist with the program’s administrative functions including:
• organizing and maintaining various paper and electronic filing systems and databases,
• performing data entry and data extraction activities and analyses of data
• closing complaints in the ASPEN computer system
• preparing forms, emails, letters, and reports,
• answer and triage incoming phone calls; organizing incoming communications and files,
• receiving, and processing mail and fax documents,
• faxing, scanning/photocopying, emailing, and uploading documents,
• formatting documents in Microsoft Word, Access, and Excel,
• scheduling meetings and managing daily schedule for team members
•record retention, scheduling of meetings with staff and/or hospital administration, and reserving hotels for staff going on hospital surveys out of town

Candidates should be dependable, detail-oriented, and highly motivated individuals able to work in a fast-paced, high-volume office environment. The successful candidate should be willing and able to multitask and move from assignment to assignment as deadlines and priorities change.
Minimum qualifications:
• a high school diploma (or equivalent),
•one-year minimum experience working in a professional office setting,
• intermediate working knowledge of Microsoft Office (specifically Word and Excel,)
•the ability to enter data into, and extract data from, electronic databases,
• the ability to work independently and to work in a team with different personalities,
•the ability to handle multiple, shifting priorities,
•good organizational skills, including an ability to organize information into reports.
Preferred qualifications:
• a Bachelor’s Degree;
• three (3) years’ experience in an office setting using electronic databases for data entry, data organization and data extraction.
• advanced working knowledge of Microsoft Word, Excel, PowerPoint, SharePoint and Teams,
• facility with the more advanced functions within each application (formatting headers and sections of a document, filtering, sorting, and matching data, making charts and graphs, among others)
• familiarity with health care facility surveillance, incident (complaint) investigation, correspondence, and reporting
• familiarity with the NYS ASPEN System, the NYS Health Commerce System (HCS) and applications within the HCS such as NYSECON (New York State Electronic Certificate of Need),

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