Estimated Length: 24 months Monday - Friday, 8:45-4:45 PM, 7.5 hrs (with a 30 minute lunch break). 

Minimum Qualifications

• Excellent working knowledge of Microsoft Office, specifically Outlook, Word and Excel;
• The ability to work on a team and handle multiple, shifting priorities;
• Good organizational skills;
• Ability to communicate with healthcare professionals;
• CISCO phone operation
• Familiarity working in electronic databases.

Preferred Qualifications

• Operate Crystal reports on Oracle and MDSDB databases to load and manipulate data and to produce reports.
• Send out weekly client's Health notifications and informational messages using the Integrated Health Alerting Network System.
• Assist with SAS jobs by running previously created SAS programs to create datasets.
• Prior experience working in the Office of Primary Care and Health Systems Management’s Data Management and Research is preferred.   

Responsibilities

• Provide technical support for Microsoft Office with a focus in Word, Excel, Outlook, and PowerPoint.
• Assist with the development of training materials including photocopying and collating manuals and handouts.
• Create web pages with good layout using CSS and HTML in a text editing program like Notepad or Sublime or Crimson editor.
• Assist with moving a website from one server to another by copying and modifying existing pages and creating new pages.
• Assist with creating email lists in Outlook.
• Move files from local work machines to server storage. Unpack compressed data files using a decompression program like 7-Zip or WinZip
• Answer telephone calls to assist provide technical assistance to Health Commerce System users encountering problems.
• Provide administrative support to supervisor on trainings and WebEx meetings.
• Maintain doh.sm.NHINFO mailbox by answering email and providing computer support or help with weekly bed census.
• Maintain scheduling and event calendars.
• Order and dispense supplies.
• May perform other clerical and web duties as assigned
• Write and code logical and physical database descriptions.
• Make changes and updates as needed or requested to Health Commerce System website.
• Review, verify facts, dates, and statistics, using 3 different reference sources such as CMS, HFIS, ASPEN for nursing home and hospital profiles generated by client staff prior to publication.

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