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ID Location Skills $$ Job Type Status
14013 Downtown Manhattan, NY 10004 Business Analyst: transportation sector exp (LOCAL) DOE Contract OPEN
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Subject=IIT Career Site/Resume for JobID=14013 (Business Analyst: transportation sector exp (LOCAL)) in Downtown Manhattan NY 10004 (SJU)

Estimated Length: Open Ended, 40 hour work week


Client New York City Transit, Paratransit Division (Paratransit) provides paratransit transportation service to approximately 160,000+ disabled customers in NYC.  Paratransit uses a complex array of technological systems which include computerized Scheduling & Dispatching software for nearly 30,000 trips per day.  Integrated with the Scheduling and Dispatching software are an Automatic Vehicle Location Monitoring (AVLM) system (comprised of software and hardware) currently for up to 1,300+ vehicles and a computerized Interactive Voice Response (IVR) system that includes “call-out” notifications to customers when their vehicle is approaching.  The IVR interacts with the Avaya telephone system located at the Long Island City headquarters. Paratransit utilizes multi-modal services including dedicated and non-dedicated service providers. In addition, customers can use the internet & smart phones to access their accounts and to request trips using Manage My Trips (MMT) System

These individual systems are provided and maintained by different manufacturers and vendors and are tightly integrated, thus changes to one system will affect all others. Paratransit’s Project Management requires the assistance of a highly skilled Business Analyst to assist the Project Manager(s) with the implementation of technological operation and functionality of these highly complex systems. 

Paratransit is seeking a Business Analyst with a high degree of Intelligent Transportation Systems (ITS) experience to assist the Project Manager(s) with the following services to Paratransit pertaining to a large scale ITS implementation:

  • Assist Project Manager(s) on all tasks.
  • Assist Project Manager(s) with coordination and integration to peripheral systems.
  • Analyze and gather business requirements to ensure business needs are met.
  • Ensure coordination among project tasks and stakeholders.
  • Assist with migration of existing reporting system to new application.
  • Assist with system acceptance testing and training.
  • Bug reporting and defect tracking and analysis.



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About IIT:

Founded in 1995, IIT is a leading provider of Workforce Solutions to Government and Fortune-1000 organizations. IIT is a winner of Inc-500 award. IIT's core services include:

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    IIT is an Equal Opportunity Employer