Estimated Length: 24 months M-F 9am-5pm

NH/ACF/HC Programs (CNY10)

NH/ACF/HC Programs (CNY11)

Specialized Duties:

• Responsible for presurvey packets, FOILs, waivers tacking, facility roster database, mortality database input, track incident reports – mandatory reporting’s.
• Uses ASPEN and ACO for surveillance reports, ACO for complaint tracking, posting SODs and letters for surveillance activities, HCS for secure file transfer to DAL, EPOC.
• Responsible for CMS uploads, QIES Casper presurvey reports, Life Safety Code reports, 2803d abuse cases to DLA, tracking of CAN training programs, emergency response – requesting of information from facilities.
• Prepares letters (survey, complaints, PSR’s), closes complaints.
• Maintains up to date program information on boards, log books and in ACO/ACTS.

Without these positions, programs must answer line would not be answered - public and providers at stake; reports would not be issued - residents in danger, health and safety of residents; FOILs and Enforcements would not be processed; impact on surveys being conducted – no presurvey prep; and mandated incident reports, death reports, waiver requests, requests for information on CON projects and investigations could not be monitored.

Hospital Program (CNY12)

Specialized Duties:

• Triages complaints via the ASPEN Complaints/Incidents Tracking System.
• Uses ASPEN Central Office to develop investigation kits for Hospitals, End Stage Renal Disease (ESRD) Centers, Ambulatory Surgery Centers, Rural Health Clinics, Diagnostic and Treatment Centers (D&TCs), and other healthcare facilities.
• Enters Statements of Deficiencies and records Plans of Corrections electronically.
• Uses the ACCESS database to track complaints. Close hospital complaint through ACTS and ACO databases, with authorized correspondence to regional hospital administration.
• Assists in preparation of the monthly report for the Hospital Program.
• Administers the Managed Care line, diverting the public to individual insurance carriers as necessary.
• Maintains work survey rosters for ESRDs, D&TCs, Hospitals, etc. on behalf of the Director.
• Maintain training logs and certificates for all hospital program staff.
• Prepare and maintain Excel spreadsheets for all Emergency Approvals, Waivers, and new Certificates of Need.
• Keep staff informed of all new COVID-19 related guidelines and vaccination regulations.
• Responsible for record retention, scheduling of meetings with staff and/or hospital administration, and reserving hotels for staff going on hospital surveys out of town.

Without this position, the above duties would not be completed in a timely manner and would by necessity fall to a Nurse assisted by a student intern.This would be an unproductive use of the nurse’s time and effect other programs in which the nurse is engaged, such as complaint investigations.

BNE Program (CNY13)

Specialized duties:

• Coordinate communication between police agencies and investigators.
• Work with physicians, pharmacists and civilians to ensure proper reporting protocol is followed.
• Maintain paper and electronic filing system within the Bureau of Narcotics.
• Maintain confidentiality regarding investigations and personal information.
• Ensure office is staffed and supplied with equipment and office supplies specific to the unit.

Without this position, required paperwork for criminal cases, marijuana cases and inspections would fall behind; reporting of criminal activity potentially missed due to phones not being covered; and office coordination and distribution would suffer and be the responsibility of the investigators.

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