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ID Location Skills $$ Job Type Status
14138 Menands, NY 12204 Call Center Specialist (14 POS) DOE Contract OPEN
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Subject=IIT Career Site/Resume for JobID=14138 (Call Center Specialist (14 POS)) in Menands NY 12204 (SJU)

Estimated Length: 24 months Shifts:  Monday - Friday; 7-3; 7:30-3:30; 8-4; 8:30-4:30; 9-5; 8:30-4:30; 9-5

Various Locations around Capital Region

Requirements

  • 12 months experience on call center duties, answering calls, working with customers and general Level 2 application support related issues
  • 12 months experience upholding and enforcing Security policy and procedures
  • 12 months experience documenting issues and the resolutions
  • 12 months experience with troubleshooting supported web browser versions, applications and issues
  • 12 months experience troubleshooting access permissions and individual account processing
  • 12 months experience in account maintenance; creating and maintaining
  • 12 months experience working in a team environment
 
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About IIT:

Founded in 1995, IIT is a leading provider of Workforce Solutions to Government and Fortune-1000 organizations. IIT is a winner of Inc-500 award. IIT's core services include:

  • Consulting for projects / IT Outsourcing
  • IT staffing (Contract / Temporary / Contingent / Consulting)
  • Custom Workforce Solutions
  • Recruitment Process Outsourcing (RPO)
  • Headquartered in New York, IIT has over 400 consultants deployed at Client Sites. Other IIT highlights include

  • Winner of Inc-500 award 2 consecutive years
  • Winner of Ernst & Young / USPAACC Fast-50 award 2 consecutive years
  • Winner of USPAACC Top-10 Award in the Northeast US
  • IBM Business Partner
  • Oracle Business Partner
  • Adobe Business Partner
  • NYSA Member - New York Staffing Association - Regional Affiliate of ASA / American Staffing Association
  • NYS MBE certified
  • Our Consultants love working for IIT

  • Competitive compensation
  • W2 or C2C
  • Biweekly Direct Deposit for W2 Consultants
  • Visa and Green Card sponsorship opportunities for qualified individuals
  • Local contact for you to meet and talk to anytime (not someone sitting overseas in a different time zone)
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    IIT is an Equal Opportunity Employer