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Estimated Length: 12 months Avg. 35-40 hours per week based on SME availability for meetings and other requirements
Requirements
• Proficiency with ARIS preferred
• Strong analytical skills
• Proficiency with MS Visio required
• Strong proficiency in business writing
•• Business process mapping using BPMN standard of Client
• Excellent documentation abilities
• Proficiency in writing Standard Operating Procedures
• Strong proficiency in analyzing agency specific metrics and KPIs to reduce operating costs
• Business process mapping using BPMN standards of Client
• Excellent reporting abilities using ARIS
RESPONSIBILITIES
a. Perform analysis of business processes, model requirements and detail with Client
specific division SMEs during workshops.
b. Discover and develop business process models with Client specific division SMEs to
document (as-is) and/or Future State process models in BPMN modelling
notation.
c. Create and Produce Standard Operational Procedures for various division specific
processes
d. Create and Produce system flow documentation for various division specific
processes
e. Perform detailed review of process models and organizational charts prior to
review in alignment with project requirements.
f. Facilitate remediation of modeling issues/procedure documentation with SMEs.
g. Perform analysis of business processes, business and system requirements and
system design for the development and configuration of software applications
that support Client business requirements.
QUALIFICATIONS EXPERIENCE & EDUCATION
• Preferred minimum of 7 years’ experience in Business Process Modelling (& management)
with ARIS using ARIS Designer/Architect is preferred.
• Minimum 7 years’ experience in Business Process Modelling (& management) with MS
Visio is required.
• Excellent oral, written, presentation, and communication skills
• Proficiency with Microsoft Office 2013 (Word, Excel, PowerPoint)
• Proficiency with Microsoft SharePoint version 2010 or higher
• Familiarity with Microsoft Project version 2010 or higher
• Excellent inter-personal skills including the ability to work with individuals at all levels of
the organization
• Strong analytical and problem-solving skills
• Ability to effectively prioritize and execute in a high-pressure environment
• Ability to independently set priorities and meet deadlines in a fast-paced environment, a
self-starter
• Familiarity with creating Standard Operating Procedures (SOP’s) and documenting key
process requirements and can produce sample work upon request to the Client
• Excellent oral, written, presentation, and communication skills
• Proficiency with Microsoft Office 2013 (Word, Excel, PowerPoint)
• Proficiency with Microsoft SharePoint version 2010 or higher
• Familiarity with Microsoft Project version 2010 or higher
• Excellent inter-personal skills including the ability to work with individuals at all levels of
the organization
• Strong analytical and problem-solving skills
• Ability to effectively prioritize and execute in a high-pressure environment
• Ability to independently set priorities and meet deadlines in a fast-paced environment, a
self-starter
• Familiarity with creating Standard Operating Procedures (SOP’s) and documenting key
process requirements and can produce sample work upon request to the Client
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