Estimated Length: 12 Months Work hours:37.50 Est. OT Hrs/Wk:

Requirements

Delivery Team Level Accountabilities

• Track work milestones and obstacles reported by external vendors
• Produce detailed weekly status summaries for a general audience of engineering leaders and program managers
• Evaluation of program quality and performance metrics, test case coverage and execution
• Running Scrum Ceremonies including Standups and Retrospectives
• Assist in Jira Scrubbing with Dev team
• Assist in User Story Scrubbing with Dev Team
• Facilitate the removal of project roadblocks with the help of engineering leaders
• Raise alarm when Project dates are in danger
• Identify areas of improvements in the dev cycle and support process improvements
• Assist technical leads in prioritizing stories/Jira’s based on the requirements of the project delivery.
• Assist Engineering Leaders in identifying resources for projects
• Help in preliminary debugging of externally found issues wherever

Team Level Accountabilities

• Raise team concerns with management including resourcing, backlog, and area of concern.
• Running Scrum Ceremonies including Planning sessions, Standups and Retrospectives etc.
• Prioritizing Jira assignments and timelines with Dev Team.
• Assist Dev Team in finding the right assistance/resources for Customer Issues and Jira.
• Making sure Business Customer Escalations and test assignments are in order for the development team.
• Help identifying the patterns in Customer Escalations/Jira issues to prioritize the RCA and fixes.
• Help Dev Team to escalate urgent issues with other teams and fixes up in pipeline.
• Help in maintaining wikis, scheduling trainings, workshops for newcomers in team.
• Identify areas of improvement in Tests owned by team.

Responsibilities

• Successfully execute projects to agreed schedule, budget and scope using Agile methodologies (Lean, DevOps, Scrum)
• Exhibits the behaviors of an Agile Leader with an Agile Mindset
• Participates in the development of RFP/RFI process.
• Challenge the old norms of development to improve performance in the areas of quality, predictability, flow and velocity.
• Facilitates Agile ceremonies such as the Daily Stand-up, Iteration Planning, System Demos, and Iteration Retrospective.
• Support the Product Owner and/or Product Manager to manage the backlog and guide the team while facilitating a healthy intra-team dynamic with respect to priorities and scope.
• Focus on ever-improving team dynamics and performance. Helps the team manage interpersonal conflicts, challenges, and opportunities for growth. Escalates people problems to management where necessary
• Communicates with management and outside stakeholders. Helps protect the team from uncontrolled injection of work.
• Enables close cooperation across all roles and functions, addresses resource issues and deviation from Agile practices.
• Applies Lean-Agile practices, such built-in quality, Kanban, continuous integration and continuous deployment
• Removes impediments so the team can focus on the work at hand and follow Agile practices
• Ensures appropriate involvement of external teams such as other vendor providers / partners on the project

Qualifications/ Education & Experience

• Bachelor's degree in Business, Engineering, IT, Science, or equivalent work experience. Master’s degree is a plus.
• Certified Scrum Master (CSM) with certificate from recognized standard organization, i.e.: SAFe, Scrum.org, Scaled Agile strongly desired or must be willing to become certified within 6 months of moving into position.
• 3 or more years of experience working as an Agile Coach/Scrum Master, product owner or project manager in an application development environment, with at least 2 years’ experience using Agile Scrum.
• Demonstrates the ability to facilitate transition of an organization from waterfall methodologies to the Agile.
• Proven track record and ability to site project experience delivering end solution using agile.
• Ability to build strong interpersonal relationships with the business delivery teams, leadership, senior management and internal/external stakeholders.
• Solid understanding of the product lifecycle.
• In-depth understanding of agile methodologies, and up-to-date knowledge of industry standards and best practices.
• Good understanding of software development practices and DevSecOps,
• Ability to use agile project tracking devices such as burn down and burn up charts
• Demonstrates critical thinking and analysis capability.
• Comfortable with customer facing activity, business customer interviews, facilitating, and presenting at meetings.
• Ability to create tools/ independent spreadsheets to help analyze burn rate/ earned value/ earnings variances and cash projections
• Excellent communication, presentation creation and delivery skills (MS PowerPoint) with the ability to communicate with a broad set of constituencies, both technical and non-technical.
• Experienced working with project management tools such as Jira, Confluence, Teams, etc.
• Experience/knowledge with Scaled Agile Framework (SAFe)
• Proven experience as a scrum master on several successful software development projects involving multiple developers.
• Clear understanding of agile software development methodologies and key best practices
• Strong analytical, problem solving and planning skills.
• Excellent interpersonal and communication skills.
• Ability to multi-task in a fast-paced environment.
• Team player who is flexible, delivery-oriented and takes responsibility for the team’s success.
• Enthusiastic, can-do attitude with the drive to continually learn and improve.
• Demonstrates understanding of scope, schedule and planning; understanding of time management, resource management cost management. Possesses good project management skills.

Additional Skills and Information:

• Understanding Agile methodology/practices
• Certified Scrum Master (CSM)
• Understanding Product Framework

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