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Estimated Length: 12 months Avg. 35-40 hours per week based on SME availability
for meetings and other requirements
Requirements
SUMMARY OF THE FUNCTION/ROLE
(A brief description of the nature and objective of the project)
The COO/EAM Program Management Office is seeking one temporary consultant to perform
business process modelling and business analysis and assist on the upcoming transformation
related business process re-engineering efforts that will be taking place across all agencies.
Other projects within the Client involving business process re-engineering efforts will also be
assigned.
Critical projects will assist the Client in creating business process models for all impacted
agencies & at Client HQ (NYCT, Railroads, B&T) that have significant gaps in in their information
requirements including business processes, operating procedures, storyboards, etc. within
Procurement, Legal, Human Resources, Finance, Engineering, as well as capital construction &
development.
The resource will also develop specifications and operational procedure documentation in
compliance with Client Standards and procedures, using the standard BPMN modeling method.
RESPONSIBILITIES
a. Perform analysis of business processes, model requirements and detail with Client
specific division SMEs during workshops.
b. Discover and develop business process models with Client specific division SMEs to
document (as-is) and/or Future State process models in BPMN modelling
notation.
c. Create and Produce Standard Operational Procedures for various division specific
processes
d. Create and Produce system flow documentation for various division specific
processes
e. Perform detailed review of process models and organizational charts prior to
review in alignment with project requirements.
f. Facilitate remediation of modeling issues/procedure documentation with SMEs.
g. Perform analysis of business processes, business and system requirements and
system design for the development and configuration of software applications
that support Client business requirements.
RISKS (required by Client Risk Management)
• Describe the type of work consultant: Desk work only/REMOTE
• whether any work will be performed within 50 feet of track right-of-way (yes or no) NO
• Whether the work may involve areas with environmental risks (lead, asbestos) --
substantial or minimal (yes or no). NO
DELIVERABLES & DUE DATES
Documents detailing:
1. Business Process Flows: Using ARIS2: Preferred/ MS Visio: Required
2. Standard Operating procedures
3. System Flow documentation
4. Organizational Charts as per individual process.
5. Produce Status/Progress Reports
All source files will be provided to the Client.
QUALIFICATIONS EXPERIENCE & EDUCATION
• Preferred minimum of 7 years’ experience in Business Process Modelling (& management)
with ARIS using ARIS Designer/Architect is preferred.
• Minimum 7 years’ experience in Business Process Modelling (& management) with MS
Visio is required.
• Excellent oral, written, presentation, and communication skills
• Proficiency with Microsoft Office 2013 (Word, Excel, PowerPoint)
• Proficiency with Microsoft SharePoint version 2010 or higher
• Familiarity with Microsoft Project version 2010 or higher
• Excellent inter-personal skills including the ability to work with individuals at all levels of
the organization
• Strong analytical and problem-solving skills
• Ability to effectively prioritize and execute in a high-pressure environment
• Ability to independently set priorities and meet deadlines in a fast paced environment; a
self-starter
• Familiarity with creating Standard Operating Procedures (SOP’s) and documenting key
process requirements and can produce sample work upon request to the Client
• Excellent oral, written, presentation, and communication skills
• Proficiency with Microsoft Office 2013 (Word, Excel, PowerPoint)
• Proficiency with Microsoft SharePoint version 2010 or higher
• Familiarity with Microsoft Project version 2010 or higher
• Excellent inter-personal skills including the ability to work with individuals at all levels of
the organization
• Strong analytical and problem-solving skills
• Ability to effectively prioritize and execute in a high-pressure environment
• Ability to independently set priorities and meet deadlines in a fast-paced environment; a
self-starter
• Familiarity with creating Standard Operating Procedures (SOP’s) and documenting key
process requirements and can produce sample work upon request to the Client
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