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ID Location Skills $$ Job Type Status
15110 New York, NY 10007 Administrative Assistants DOE Contract OPEN
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Subject=IIT Career Site/Resume for JobID=15110 (Administrative Assistants) in New York NY 10007 (AKU)

Estimated Length: 6-8 months 

Requirements:

Outreach:

•             Increase awareness of the Community Education Council Elections

•             leverage internal parent engagement support structures for outreach

•             create strategies for engaging with parents and parent leaders in all districts

•             develop and deliver presentations, call scripts, tool kits and other literature to support engagement of parents in the elections

•             learn New York City Schools Account (NYCSA) and promote sign-up by parents

•             acting as subject-matter advisor for school based Family District Coordinators and Parent Coordinators on matters related to NYCSA and the elections 

Admin:

•             Answer all calls and voicemails 

•             Monitor the email inbox; 

•             Maintain mailing list (of people who want to be added on the mailing list) 

•             Keep a detailed log of all inquiries received via phone and email (approximately 1,500 - 2,000 inquiries in the 2-week voting period) and track the team’s interactions with each parent

•             Ensure that each inquiry receives a timely same-day resolution (or not later than 24 hours) by assessing its sensitivity and either responding according to established protocols with accuracy and politeness or  assigning it to/receiving guidance from the appropriate Election Team member 

•             Develop and format spreadsheets and PowerPoint presentations 

  

Essential Skills

•             Clarity and professionalism in written and spoken communications 

•             High level of attention to detail 

•             Ability to assess the urgency and sensitivity of each inquiry 

•             Ability to learn quickly and willingness to ask questions 

•             Ability to work with a high volume of tasks while not sacrificing accuracy 

•             Excel skills 

•             Bilingual is a plus

 

 
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About IIT:

Founded in 1995, IIT is a leading provider of Workforce Solutions to Government and Fortune-1000 organizations. IIT is a winner of Inc-500 award. IIT's core services include:

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    IIT is an Equal Opportunity Employer