Estimated Length: 24 months Days 8:45am-5pm

Requirements

Position Description:  The Center for Health Care Provider Services and Oversight is an epicenter in the Client response to the COVID-19 pandemic.  Computer Support Specialist candidates will assist with activities related to the COVID-19 outbreak in health care facilities throughout the state.  The positions will assist Client to react to the evolving threat from COVID-19. The positions will function as part of the larger emergency response team addressing the prevention, detection, and treatment of patients as well as measures taken to protect the general public.

Minimum Qualifications: Well organized, detail oriented, excellent verbal and written communication skills, including the ability to walk-through complicated technical ideas or tasks with individuals without an IT background, and the ability to work alone and as part of a team. Excellent working knowledge of Microsoft Office, specifically Outlook, Access, Word, Excel and Sharepoint.

Preferred Qualifications: Bachelor’s degree and experience working in a fast-paced setting with the ability to multi-task and work in complex databases. Experience in effectively communicating with consumers, providers, and staff. Experience creating and maintaining a data dictionary and mapping of existing databases.

Responsibilities: Candidates will provide analysis of data, perform special assignments, including the creation and maintenance of a data dictionary and mapping of existing databases, and routine database maintenance as specifically directed and all aspects of computer support.  Training and support for Client staff, provide support to providers and consumers.

Duties include but are not limited to the following:

• Utilize multiple data sources, assist with the use of variance analysis to validate the data used for Hospital and Emergency Medical Services (EMS) providers COVID-19 statistics. 
• Maintain and improve Hospital and EMS contact databases used for COVID-19 ad hoc requests and daily activities. 
• Run and consolidate ad hoc reports used by Client staff to prioritize COVID-19 survey follow up with Hospital and EMS providers. 
• Data analysis and duties as needed to assist in COVID-19 response.
• Special assignments and projects as assigned

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